Privacy Center

This Privacy Policy explains how 012VIZ (operating as "Pictosso") collects, uses, discloses, and safeguards your personal information when you visit our website https://pictosso.com/ and use our services.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation.

The data controller responsible for your personal information is:

We collect information that you voluntarily provide when you:

• Create an account: Name, email address, password (if user accounts are enabled)
• Place an order: Full name, email address, shipping address, billing address, phone number
• Make a payment: Payment information (processed securely through Stripe - we do not store complete card details)
• Contact us: Name, email address, message content, any information you choose to share
• Design your Product: Custom text, uploaded photos, videos, voice content, design preferences, icon selections
• Subscribe to communications: Email address, communication preferences

When you use our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies (see Section 6)

We may receive information from:

• Authentication services: If you use Google OAuth or other sign-in methods (name, email, profile picture)
• Music platforms: When you connect Last.fm or Spotify accounts (listening history, artist data, album information) - used solely for personalizing your Product
• Payment processors: Stripe provides payment confirmation and transaction data
• Analytics providers: Aggregated usage statistics from analytics services

We use your personal information for the following purposes:

We do not sell your personal information. We share your data only with trusted service providers necessary for our operations:

Other Disclosures

We may also disclose your information:

• To comply with legal obligations, court orders, or government requests
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer, merger, or acquisition
• With your explicit consent for specific purposes

Under GDPR and other data protection laws, you have the following rights:

How to Exercise Your Rights

Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority:

• France: CNIL (www.cnil.fr)
• EU: Your local data protection authority
• EU Online Platform: https://ec.europa.eu/consumers/odr

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and allow certain features to function.

We use browser local storage to cache your design projects and icon data. This improves loading speed and allows you to resume your work. This data:

• Does not contain personal information
• Is stored only on your device
• Is not transmitted to our servers unless you save a project
• Can be cleared from your browser settings

You can control cookies through:

• Browser Settings: Most browsers allow you to block or delete cookies
• Opt-out Links: Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
• Cookie Preferences: Update your preferences in our cookie banner (if available)

We implement industry-standard security measures to protect your personal data:

While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

We retain your personal data only as long as necessary:

After retention periods expire, we securely delete or anonymize your data. You can request earlier deletion by exercising your Right to Erasure (see Section 5).

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@pictosso.com. We will promptly delete such information.

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, through our service providers (Stripe, Gelato, Vercel).

We ensure adequate protection through:

• Standard Contractual Clauses (SCCs): EU-approved data transfer agreements
• Adequacy Decisions: Transfers to countries deemed adequate by the EU Commission
• Privacy Shield / Data Privacy Framework: For US-based processors
• Binding Corporate Rules: Internal policies of multinational processors

All our service providers are contractually obligated to implement appropriate safeguards and comply with GDPR requirements for international data transfers.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes:

• We will update the "Last Updated" date at the top of this policy
• We will notify you via email (if you have provided your email address)
• We may display a prominent notice on our website
• For significant changes, we may request your renewed consent

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For more information about your privacy rights and data protection: